Shipping policy

At Tour Osée, we’re committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed and shipped within 2–4 business days after purchase.
You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

Our standard delivery time is estimated between 7–15 business days, depending on your location and local postal service efficiency.

Please note that delivery times may vary slightly during peak seasons or due to factors outside our control (such as customs delays, weather conditions, or carrier issues).

Shipping Coverage

We proudly offer worldwide shipping. Orders are shipped from our international warehouses to ensure global availability.

Tracking Information

Once your order is shipped, you will receive a tracking number and a link to track your package in real time. If you do not receive your tracking details within a few days, please contact our support team.

Lost or Delayed Packages

If your package appears delayed or you haven’t received it within the expected timeframe, please reach out to us at contact@tourosee.com so we can assist and investigate with the carrier.

Contact Us

For any questions about your shipment, feel free to contact our customer service team at contact@tourosee.com.